At Paige Roam, we want you to be satisfied with your purchase. If you are not happy with your order, you may request a return or exchange under the following conditions:
Eligibility for Return
- Items must be returned in unused condition, with original packaging intact.
- A return request must be made within 1–3 days of receiving your order.
- Items that show signs of wear or damage caused by the customer will not be accepted.
Return Process
To request a return, please contact us at [email protected]
within 1–3 days of receiving your delivery. Include your name, contact number, and order details in the message.
We will provide further instructions for the return process.
Refund Method
Since we operate with cash on delivery, refunds will be processed in the form of a direct cash return during pickup or through a suitable arrangement communicated via email.
Exchange Option
If you prefer to exchange your item for a different size or product, this can be arranged as long as the return meets the conditions above and the requested item is available.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us within 1–3 days of receiving the product. Send a clear photo of the issue to [email protected]
so we can arrange a replacement or refund as quickly as possible.
Important Notes
- Return shipping costs may apply in some cases, depending on the reason for the return.
- We reserve the right to deny returns that do not meet our policy guidelines.
If you have any questions or need assistance with a return, please reach out to us at [email protected]
. We’re here to help.